PebblePrivacy Policy
This Privacy Policy ("Policy") describes how Pebble Chat ("Pebble", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our application, website, and related services (collectively, the "Service"). By using the Service, you consent to the practices described in this Policy.
1. Information We Collect
- Personal Information: Email address, account credentials, and any information you provide when creating an account or contacting support.
- Usage Data: Information about your interactions with the Service, including chat logs, device information, IP address, browser type, and usage patterns.
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and for security purposes.
2. How We Use Your Information
- To provide, operate, and maintain the Service.
- To improve, personalize, and expand our Service.
- To communicate with you, including for customer service, updates, and marketing (with your consent).
- To monitor and analyze usage and trends to improve user experience and security.
- To comply with legal obligations and enforce our terms and policies.
3. Data Sharing and Disclosure
- We do not sell your personal information.
- We may share information with trusted third-party service providers who assist us in operating the Service, subject to confidentiality agreements.
- We may disclose information if required by law, regulation, legal process, or governmental request.
- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- AI Service Providers: We may share your inputs (including chat prompts, messages, and attachments) with third-party AI service providers (e.g., OpenAI and others) to facilitate AI-generated responses. These providers may collect, store, and use your data as described in their own privacy policies. Please review their policies for more information.
- AI Processing: When you chat with Pebble, the text of your prompt is securely transmitted to OpenAI, LLC to generate a response. OpenAI stores prompts for up to 30 days for abuse-monitoring and does not use them to train its models. By sending a prompt, you agree to this transfer. Please avoid including sensitive personal data.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Data may be anonymized or deleted upon your request, subject to legal requirements.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
- You may access, update, or delete your personal information by contacting us at cameron@pacific.dev.
- You may opt out of marketing communications at any time.
- Depending on your jurisdiction, you may have additional rights regarding your data (e.g., GDPR, CCPA).
7. Third-Party Services
Our Service may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices or content of such third parties. Please review their privacy policies before providing any information.
8. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us for removal.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the revised Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at cameron@pacific.dev.